FAQ

1.Are your pet products safe? Do they meet pet use standards?
All our pet products are made of non-toxic, eco-friendly and bite-resistant materials, strictly tested for pet safety, with no sharp edges or harmful chemicals, complying with international and domestic pet product safety standards.

2.Are products suitable for pets of which age/size?
Most products indicate applicable sizes (small/medium/large dogs, kittens/adult cats). For puppies and kittens, we recommend soft and anti-swallowing styles. Please refer to product details or contact customer service.

3.What if my pet doesn’t like or resists using the product?
You can use treats to guide your pet and let them adapt gradually. If there is a quality problem, we support after-sales return or exchange.